Tag Archives: Thomson Reuters
The business of covering the media business
by Chris Roush
Peter Lauria of Reuters is a writer and editor who has covered entertainment, media and technology from both a consumer and business perspective for such outlets as Thomson Reuters, The New York Post, The Daily Beast, The Deal and Mogulite for more than a decade.
His freelance work has appeared in Avenue, Blender, Fortune and Media Magazine, among others. His television and radio appearances include “The Today Show,” “Good Day New York,” CNBC, “Countdown with Keith Olbermann,” Bloomberg TV, Reuters TV, CNN, and BBC Radio. He has also moderated panels and conducted CEO interviews at the Paley Center for Media, among other venues.
Lauria has particular expertise in the business of television, music, movies, corporate media, technology, and the intersection of entertainment and Wall Street, with access to many of the major decisions makers on both sides of that table.
Lauria broke Sirius merger agreement with XM and broke Paul McCartney leaving EMI for Starbucks. He also broke Harman family stopping investing in Newsweek Daily Beast and made national headlines with story about how Sumner Redstone was bankrolling an all-girl band called The Electric Barbarellas.
Lauria spoke by e-mail with Talking Biz News about covering the media industry. What follows is an edited transcript.
What is it like to cover an industry in which you work?
Well, just to make clear right, I’m a media business reporter. I don’t write about other reporters or how the media covers news events. I track the industry from a business perspective — profits, losses, mergers and media moguls. I think it is important to draw a distinction between media business reporting and traditional media reporting because they really are two different animals.
That said, the key to any type of media reporting, from my perspective, is to treat it just as you would any other beat. The tendency among media reporters–and editors and outlets, for that matter–is to ascribe a greater gravity to a media story than it truly deserves. There’s a lot of naval gazing and inside baseball reporting that just isn’t significant to a general interest reader. Take, for instance, the recent changes instituted by Jeff Zucker at CNN. Media reporters get breathless over every talent hire or show cancellation. But on Time Warner’s earnings call last week, not one question from analysts was about CNN. Or, I believe, Time Inc, which just laid off 500 people, or 6 percent of its staff.
That’s not to say that media reporting isn’t worthy or justified or that there aren’t stories that grow out of media reporting into massive general interest news stories. In the last two years, we’ve had two media stories — phone hacking at News Corp and sex abuse allegations against Jimmy Saville at the BBC — blow up into international scandals of wide interest to a general audience. Here’s a simple test I apply when reporting or editing a media piece: how important or interesting can I make this story not just for the media CEO lunching at Michael’s but also for the tourist at the Olive Garden in Times Square. How much or little that Venn diagram overlaps is directly proportional to how I play the story.
Do you think it is harder or easier to cover an industry where you are an employee? Why?
Media is just one sliver of my coverage responsibilities, along with technology, telecommunications, and deal reporting. I wouldn’t say media reporting is harder or easier than those beats. But I think it is safe to say that the beat presents unique challenges. For instance, when a Wall Street reporter writes about layoffs at Goldman Sachs, or throughout the wider banking industry, it likely doesn’t create any existential angst about their own job security. But for media reporters documenting cost cuts and buyouts and bankruptcies at other outlets, the feeling of, “When will this hit us,” is real. Some other challenges media reporters also have to deal with include newsroom colleagues presuming they know as much about the beat as you since they, too, are “in the media,” scoops being dismissed as passed down from on high, and accusations of bias or carrying out corporate grudges when we write unflattering stories about another organization or, worse, another organization’s executives. All of which are a discredit to the hard work media reporting.
But there are also advantages to media reporting. Most notably, we get to meet and our work is seen by everyone in the industry. So, if you are good and your stuff stands out, you will definitely be recognized by editors and, given how incestuous this industry is, probably recruited by one at some point in time.
How has media coverage changed in the past decade?
I’ve been covering media for about 13 years now, and there’s been three distinct periods in media reporting over the last decade. When I first started covering the industry in 2000, the media industry was coming down from the irrational exuberance of the first dot.com bubble. At that point it was abundantly clear that the potential of a company such as TheStreet.com going public and making journalists rich wasn’t going to happen. Magazine titles such as The Industry Standard, Business 2.0, eCompany Now, that had been birthed and fed by that first dot.com bubble were dying off. Fast. After that, publishers of both magazines and newspapers started to pursue a buy over build strategy. Time Inc. spent $2 billion buying Times Mirror Magazines and IPC Media., for instance.
Unfortunately, by the time those acquisitions were integrated the beginning of the transition to digital media was already beginning. So coverage began to reflect that threat. Coverage reflected old media’s utter disregard and then contempt for how technology was going to upend their business, including but not limited to blogs. This could also accurately be called the head-in-the-sand or you-just-don’t-get-it phase of coverage. And, to be clear, I’m not saying that the media reporters themselves didn’t foresee what was happening. I’m saying that mainstream media stories accurately captured how the executives running media companies completely missed it.
Currently, we are in a very weird phase of excitement and reticence. Where a given outlet sits on that spectrum in directly proportional to their size and legacy. Bigger organizations with long histories tend to fall towards the latter. Digitally native startups tend to reside near the former. The advent of the iPad and rise of new models for publishing based around social media such as Buzzfeed and Storyful, have created an optimism around media that I haven’t seen for quite some time. Parallel to that, you have old line publishers like the New York Times or Time Inc. that have to bring costs in line with declining advertising and subscription revenue that isn’t being made up by paywalls and digital editions. So, you are seeing stories about major hires at Buzzfeed or Tumblr or even Twitter for that matter on that same day or week that you are reading about layoffs at Time Inc. or buyouts at the New York Times.
How do you come up with non-breaking news story ideas?
There’s no shortage of stories to write on the media beat. The challenge is to find a unique way to tell the story you are trying to tell because media is indeed one the most saturated industries in terms of coverage. There is so much media coverage coming from every form of media that our task is to figure a way to break through with our take. Personally, I’ve been able to tap a rich vein in framing media and entertainment business stories around the personalities that run these companies. I’m a firm believer in the idea that you need to bring a human element to business stories of any kind to make them interesting to a broad readership. Because, in truth, most people don’t want to read about business. They find it bland, boring. They don’t understand numbers and if they aren’t personally interested in the subject matter, why read it? My mantra is that people care about people, not companies. Most people don’t want to hear about Viacom, they want to hear about Sumner Redstone. CBS isn’t all that interesting. But Les Moonves is infinitely quotable.
There are two other very simple ways to come up with non-breaking news story ideas. The first is to dig into the data, whether it be SEC filings, ratings figures, circulation v. advertising numbers. Understanding and interpreting numbers means you will never lack for a story. Secondly, talk to people. Take sources to lunch. Go to cocktail receptions. Meet for coffee. GET OUT OF THE OFFICE. You need to know what people are talking about before you can write about it.
Are media companies more receptive to coverage because of what they do?
Unequivocally, no. Quite the opposite, in fact. Media companies love to cover others but they hate when others cover them. Part of the reason for that is because the balance of power is flipped. Media companies are the ones used to having the leverage and dictating coverage terms. But when you are writing about them, particularly if what you are writing is unflattering in some capacity, the rules of engagement are reversed. Control of the story is no longer theirs, and that’s a foreign and unpleasant feeling for most media companies. That dynamic is magnified when you focus more on the personalities than the institutions, as I do. Executives in any field, but most notably in media, want reporters to be in awe or afraid of them. The idea of the celebrity CEO is arguably best personified by media executives. Or at least they want it to be. They want to be stars as large and luminous as the ones they create via their newspapers, magazines, TV shows or movies. The reality is that any time a media mogul is featured on the cover of a magazine, that issue is invariably the worst selling one for the title in that year.
Why is coverage of media companies important in the world today?
Well, if you look at the changes to society that a company such as Apple has brought on, it’s clear that media and technology companies matter. They shape how we get our information and how we interact with each other and the world around us. But honestly speaking, media reporting is not as important as reporting on wars or human rights violations or geopolitics. Media business reporting is probably not the most important coverage area of a given outlet’s business section, but maybe it’s the most interesting. Or sexiest. The best and truest line of the ‘Page One’ documentary about the struggles of the New York Times as told through the paper’s media desk was when Bruce Headlam very frankly said something to the effect of ‘We’re not doing the most important work at the paper.”
I think media reporting is interesting, and we are at a intrinsically interesting time in the evolution of media, and media institutions are still powerful and it is still important to hold them accountable. But you need to have proper perspective. What we are doing isn’t toppling governments or otherwise changing the world.
What do you see as important stories to focus on going forward?
The rise of impermanent media, which is the focus of a great Businessweek cover story by Felix Gillette this week. The nexus between declining print circulation and rising digital subscriptions. How social media networks like Facebook and Twitter will impinge on both the distribution and business model of traditional media outlets. Can digital-only outlets find a business model that works. What happens to the New York Times and Financial Times. Do they get sold? To whom? Can the TV industry preserve its bundled delivery model, or will someone, an incumbent like Charlie Ergen or a disruptor like Apple or Intel, blow it up? What happens to News Corp and Viacom after their founders pass on. Will Apple make a big move into content as part of its TV ambitions, maybe acquire a company. Who are the next generation of executives to lead the old line media companies.
What media do you read to keep up to date with what is going on?
I read Twitter. Everything I need to know for both my job and to satisfy my personal interests is delivered to me every morning via Tweetdeck in neatly categorized lists that act essentially as newspaper sections. Through Twitter I get delivered technology news from AllThingsD and The Verge, media news from the Los Angeles Times, Hollywood Reporter, and Deadline, general business news from the Wall Street Journal and New York Times, regional news from SF Gate, Denver Post, 1010 Wins. I got all the information I needed about the blizzard from Twitter. I got weather updates from Accuweather, travel updates from MTA and NJ Transit, updates from Fresh Direct on delivery schedules.
Of course I read our file as much as possible, and Rolling Stone, Esquire, Vanity Fair, Bloomberg, among others. I love The Week and Foreign Policy magazine. The point I am making, and it isn’t all that radical of one, is that you keep hearing about how Yahoo and Google and Facebook are all battling to be your home screen. But to my mind they are all playing for second place. That fight has already been won by Twitter. It is only a matter of time before its utility is fully realized.
What is the strategy for covering media at Reuters?
Break news. Then break some more news. Then while everyone is trying to catch up with your breaking news, advance the story with deep analysis and proper context about its meaning for the companies involved specifically, the industry involved generally, and the global impact writ large. And do all that in a way that is relevant both to the investor clients that pay us for our terminals and the casual readers we are trying to reach with our consumer facing website. Write stories that move markets and investors can trade on that are also interesting to the casual reader.
Who is the best interview in the media business, and why?
I don’t know if he is the best interview, but personally I like talking to Tom Freston. Of all the people I have come across in 16 years in journalism, he is a person I respect because of his openness. He is infinitely interesting and has such a positive energy. If more people in the media business were like him, it would probably be a much better business.
You’ve worked at a wire service, a web site and a newspaper. Will all three be around in 50 years?
I just turned 38, so I’m not even sure I’ll be around in 50 years! Answering that requires prognostication skills I simply don’t possess. But I will say this, I would wager that it is far more likely that one company ends up housing a wire service, website, newspaper, and weekly or monthly magazine under the same brand name than it is that one of those mediums goes away.
Reuters hiring for website operation
by Chris Roush
Reuters columnist Felix Salmon writes Friday that the wire service is looking for journalists to work on its revamped website operation, which will launch in March.
Salmon writes, “We’re looking for people who can write, of course: the site will need quick, clean, memorable posts on everything from central banking policy to Facebook’s latest product launch. But, even more importantly, we’re looking for people who can read. Why match when you can link?
“The vision for business section of the site is that it will be a single source for readers to find the best business news and analysis online — regardless of source. The news will come from Reuters and from the rest of the web. As for the analysis, sometimes we’ll link to it, sometimes we’ll reprint it from elsewhere, and sometimes we’ll write it ourselves. Which means that although writing is going to be a key skill for anybody on the team, we’re looking for writers of the contextualizing, value-adding sort — rather than reporters.
“This property won’t look or feel like any other business section — it’ll be smarter, linkier and much more aware of the conversation. Practically, that means blending Reuters content with prominent external links, hover-and-dive blogging (which elides the distinction between a blog and a liveblog), great headlines, semi-traditional news blogging, op-eds, lots of charts, and of course a keen eye on social media in general and the ongoing Twitter conversation in particular.
“If you’re interested, please send a resume and a short note to Counterparties.Reuters@gmail.com. Be sure to include your Twitter handle!”
Read more here.
The business philosophy of Paul Julius Reuter
by Chris Roush
John Entwisle, the corporate historian of Thomson Reuters, writes Thursday about wire service founder Paul Julius Reuter and his business practices.
Entwisle writes, “A later Reuters editor was George Douglas Williams. He went on to have a long career with the company, remaining in post for a remarkable 24 years. However, as a young sub-editor, Williams was another whose career could have ended virtually before it began, but for Reuter’s perception and judgement.
“Williams had joined Reuters in 1860 when the night office was located at King Street, London. The office backed directly onto the garden and back yard of Julius Reuter’s own house in Finsbury Square. Foreign news was not yet continuous. During the long intervals when no news was to hand and there was virtually nothing to do, night staff were permitted to doze. And so it was that Williams was asleep when news of the first big battle of the American Civil War at Bull Run arrived by telegram. Try as he might, the young telegraph boy failed to rouse him from his slumbers. At last he had no choice but to leave the message on Williams’s chest. Meanwhile, Williams slept on, untroubled until ‘in the grey light of dawn he was aroused by the spectacle of his employer in his dressing gown and slippers standing over his bed and shaking the fateful message in his face.’ As was his custom, Reuter had come across the garden to see what news had arrived overnight.
“Such a lapse could well have cost Williams his job. But once again Reuter took the unexpected decision to overlook what had happened. Reuters, he estimated, would still be better off with Williams rather than without him.
“Here was yet another case of Julius Reuter’s intuitive capacity to recognise that, even after the most serious of lapses, there may still be a case for giving anyone a second chance.”
Read more here. Note: The lithograph used as an illustration here comes from Vanity Fair, 1872. An original copy is in the Talking Biz News archive.
No credit to Reuters from competitors
by Chris Roush
Ryan Chittum of Columbia Journalism Review writes about how competing business news media did not credit Reuters’ investigative work last year on Chesapeake Energy for the announcement Tuesday that its CEO was stepping down.
Chittum writes, “Beat reporters tend and their bosses not to like to give credit to competitors who have scooped them repeatedly.
“The Wall Street Journal doesn’t deign to mention Reuters at all in its Marketplace cover piece, which is a big hole in its story. Bloomberg is chintzy, crediting “media reports” rather than its top competitor. That’s pathetic, but at least it mentioned the press’s role, unlike the Journal.
“The New York Times gives Reuters its due. But the Financial Times is most generous and, not coincidentally, most accurate, writing this in its fourth paragraph:
Shareholders including Carl Icahn, the activist investor, forced a shake-up of the board last year after the revelation by Reuters of Mr McClendon’s previously undisclosed borrowings intensified concerns about corporate governance.
“It might be cynical to note that Reuters is more of a competitor to the WSJ (Dow Jones) and Bloomberg than it is to the FT and the NYT, but there it is. By ignoring or downplaying a competitor’s scoop, particularly one that sent a company’s shares down 10 percent at one point, you’re not telling the whole story.”
Read more here.
Biz media investigated in insider trading probe
by Chris Roush
Authorities have conducted a wide-ranging investigation into whether media companies facilitated insider trading on Wall Street by prematurely releasing market-moving government data, according to a Wall Street Journal article.
Brody Mullins and Devlin Barrett write, “The federal investigation examined whether news organizations used high-speed transmission systems to give some investors access to economic data a fraction of a second before the official release time, according to officials familiar with the probe.
“Among the media companies investigated were Bloomberg LP, Thomson Reuters Corp. and the Dow Jones & Co. unit of News Corp., which are the leading conduits of federal economic data to traders right after release, though not the sole ones.
“Investigators recently decided not to file any criminal charges, said people familiar with the matter. Investigators had launched the probe after spotting trading patterns suggesting some traders received data slightly before the release time; the investigators decided against filing charges because they couldn’t link the pattern to specific actions by media companies, people familiar with the probe said.
“A key issue, one of the people said, was whether the government could prove in court that a time advantage for a trader of a sliver of a second — as little as a few thousandths — was enough to conduct profitable trades on confidential information.”
Read more here.
The reasoning behind Reuters layoffs
by Chris Roush
Kara Bloomgarden-Smoke of The New York Observer writes Wednesday about the layoffs at Reuters and what they mean to the company.
Bloomgarden-Smoke writes, “Last year, Reuters introduced the new Eikon terminal, which received a lukewarm reception. Chris Roush, the director of business news initiatives at the University of North Carolina’s School of Journalism & Mass Communication, who broke news of the layoffs on Talking Biz News, attributes this to a combination of Wall Street’s struggles and tough competition from Bloomberg.
“‘Thomson Reuters overall is still trying to determine what it is,’ Mr. Roush told OTR. ‘They are still not fully integrated as a company.’
“Exact numbers for editorial layoffs were hard to come by, but sources say that the layoffs weren’t as severe as they might have been. Still, some big names have left the company.
“Peter Bohan, editor of Reuters America Service, has reportedly been let go. Mr. Bohan had been at Reuters for two decades, most recently as the Midwest bureau chief. Brad Dorfman, Reuters’s U.S. retail and consumer products company news editor, and Lee Aitken, who had been in charge of political coverage since 2012, were also reportedly let go from the company.
“While most of the departures occurred at the managerial level, the majority of the Reuters TV team is out as well, after YouTube’s decision not to renew its one-year-old contract with the news service.
“‘I’d like to believe that the new management has figured out a strategy, but it’s still too early to tell,’ Mr. Roush said. Editor in chief Stephen Adler appointed a number of former Wall Street Journal journalists to top positions in 2011 — including Paul Ingrassia, who has served as Mr. Adler’s deputy since then.”
Read more here.
Reuters, union settle cases of eight fired journalists
by Chris Roush
The Newspaper Guild of New York and Thomson Reuters management have settled the cases of eight journalists who were dismissed last year on the basis of PIPs and then unilaterally offered reinstatement after an arbitrator effectively voided the use of performance improvement plans as a disciplinary tool.
Under the settlement that was reached in late December but only announced on Tuesday, six of the eight journalists decided not to return to the company in exchange for enhanced severance. The other two were given until the end of January to decide whether to return to their old jobs with discipline-free records. On Friday, one of the two decided against returning.
In addition to the options of enhanced severance or getting their jobs back, all eight have been or will be made whole from the dates of their terminations to the end of 2012 for any loss of benefits and loss of pay, for those whose biweekly severance payments lapsed before year-end. In most cases, the make-whole payments amounted to restoration of the matching 401(k) contributions that the company would have made during the period.
With seven journalists having chosen not to return and management having expunged all of the discipline of the journalist who is still deciding, the Guild has withdrawn all 19 grievances that were scheduled for arbitration on behalf of the eight journalists. All had multiple arbitrations pending, one for each step of the disciplinary process (verbal warning, written, etc.) that led to their terminations.
The Guild also withdrew another four arbitrations challenging the PIP-related discipline of four other journalists who are still with the company, after management notified the employees and the Guild that it had expunged the related discipline of each.
Also withdrawn by the Guild was an unfair labor practice charge filed with the National Labor Relations Board after management contacted each of the eight terminated journalists in early December and unilaterally offered to reinstate them without first discussing the terms with the Guild.
Yet to be resolved, however, are grievances over verbal warnings issued to 15 journalists, who are still with the company. As a matter of policy, management never removes verbal warnings from the records of employees, although their practical use as stepping stones to more serious discipline diminishes greatly after a year or two. Even though they are not part of employees’ personnel files, they are can be invoked as a basis for more advanced discipline if a manager believes a triggering event has occurred.
Read more here.
Many Reuters editors, reporters won’t receive raises in 2013
by Chris Roush
Many Reuters editors and reporters will not receive any pay raises in 2013, according to a memo from human resources distributed on Tuesday.
The memo, obtained by Talking Biz News, says that all Reuters editorial staffers who make more than $100,000 will not receive a raise this year.
The decision comes in the wake of company-wide layoffs last week at parent company Thomson Reuters that also affected some jobs in the editorial operations. The editorial staffers will still be eligible for bonuses, according to the memo. All Thomson Reuters employees, not just those in editorial, who make more than $100,000 will not receive raises in 2013.
It’s unclear how many Reuters journalists are affected by the decision.
“Recently, Steve Adler and the other members of the Thomson Reuters Executive Committee and Executive Leadership Teams made many difficult choices aimed at lowering our expenses,” reads the memo. “The decision about 2013 salary increases was one of the most difficult. Steve and the other senior leaders across Thomson Reuters felt that our company’s top earners are in a better position than our lower salaried earners to weather this type of decision. We are fully intent on getting back to a cost base that will allow us to reward people better in the future.”
Adler is the editor in chief of Reuters. The memo is from Sara Birmingham, the global head of HR at Reuters.
YouTube cuts funding for WSJ, Reuters channels
by Chris Roush
YouTube has cut off funding to the Wall Street Journal and Reuters that formed part of its $150 million dollar plan to help launch more than 100 premium channels, repots Hamish McKenzie of PandoDaily.com.
McKenzie writes, “The termination of the one-year deals, which has resulted in contractors losing their positions at Reuters, comes even as the Google-owned company has said it would double down on its investment in original channels.
“PandoDaily has learned that at least 15 editorial and production contractors at Reuters who have been working on the YouTube channel over the past year have not had their contracts renewed, meaning they will have to find new work. The staff were informed of the funding cut about a month ago.
“The YouTube unit at Reuters consisted of 18 people, most of whom were freelancers and contractors. Today was their last day on the job. The cutbacks follow Tuesday’s news of nine editorial layoffs at the news organization, a move attributed to the company’s need to focus attention on its ‘global cost structure.’
“In January last year, Reuters heralded the deal by launching Reuters TV, a YouTube channel featuring 10 news, commentary, and analysis programs. The channel has been hosted on Reuters’ own site and on a dedicated YouTube page. It’s unclear whether or not it will continue.”
Read more here.
Reuters layoffs take some top journalists
by Chris Roush
Among the layoffs at Reuters this week are some of the wire service’s best-known editors and reporters.
Peter Bohan, editor of Reuters America Service, the flagship domestic news offering for U.S. publishers and broadcasters, was among those whose jobs were cut, three people within Reuters confirmed to Talking Biz News.
Bohan has been with Reuters since 1983 and has worked as a correspondent in Chicago, editor in Hong Kong, and bureau chief in Singapore and the U.S. Midwest. A native of Galesburg, Ill., he has spent the last six years focused on news in the Midwest for Reuters domestic and international clients. Most recently, he has been the Midwest bureau chief.
Brad Dorfman, U.S. retail and consumer products company news editor at Reuters, also lost his job, two people within Reuters confirmed.
Dorfman has been with Reuters since 1995. He was a reporter covering breaking news and analysis in consumer products and retail, manufacturing, airlines, banking and real estate before becoming an editor in 2010. Dorfman also worked for Knight Ridder Financial News.
Also departing is Lee Aitken, a former enterprise editor at Reuters,who was put in charge of political coverage at in 2012. Prior to Reuters, Aitken helped Tina Brown launch the Daily Beast and the new Newsweek, and oversaw 2008 campaign coverage for Bloomberg.
If you know of any other important people at Reuters who lost their jobs this week and need to be recognized, please let me know at croush@email.unc.edu.




